In brief

  • Half-day workshop in conjunction with ECSCW2025 in Newcastle
  • Position papers are limited to six pages (excl references) in the ECSCW format
  • The deadline for submitting position papers is May 26, 2025
  • Participants accepted for the workshop must register for ECSCW2025

Introduction

Electronic health records (EHRs) support patient treatment by providing healthcare professionals with the means to order, document, and follow up on the steps taken to treat and care for each patient. EHRs are complex systems and their implementation is a major undertaking, which has received sustained attention in computer-supported cooperative work (CSCW) and other research fields. This workshop at ECSCW2025 is the third in a series that started at the previous ECSCW conferences (see EHR2023 and EHR2024). The workshop provides a forum for getting updated on current studies and creating connections with other CSCW researchers who study EHR implementation.

The workshop is about the activities, actors, and AI involved in implementing and making use of EHRs. Within this overall topic, the workshop themes include, but are not limited to, the following:

  • Case analyses of implementation activities at different stages of EHR projects – from vendor selection, through configuration and training, to design-in-use
  • Investigations of how AI components are incorporated in EHR use – from model training, over data work, to the last mile of implementation
  • Studies of the many groups of actors that are affected by EHRs and of the conditions for these groups to make their voices heard in EHR projects
  • Analyses of the human work introduced by AI components that analyze images, recommend actions, or issue warnings on the basis of EHR data
  • Conceptual pieces that propose models or individual concepts for understanding implementation activities or actor perspectives on EHRs
  • Discussions that expound critical features of EHR implementation, such as reduced data redundancy, errors caused by algorithm bias, and so forth
  • Methodological reflections on how to conduct studies, manage research data, and behave ethically amid clinicians, patients, and EHR vendors

There is more information about the workshop in the workshop proposal. If you consider participating in the workshop, please have a look at the proposal.

Participation

Participation in the workshop requires the submission of a position paper. We encourage potential participants to explain their interest in the workshop and particularly welcome position papers that address one (or more) of the workshop themes outlined above. Position papers are limited to a maximum of six pages (excluding references) in the ECSCW paper format. A template specifying the format is available in Latex (Overleaf template), RTF, and Word. You submit your position paper, converted to PDF, on this EasyChair site. If you do not yet have an EasyChair account, you need to create one. The submission deadline is May 26.

The submitted position papers will be reviewed by the organizers on the basis of their relevance to the workshop and the development of their content. If the number of submitted position papers exceeds the capacity of the workshop, the organizers will prioritize submissions that make for rich presentations and discussions, while also seeking diversity among the participants. We encourage both junior and senior researchers to submit position papers. To make it possible for practitioners to participate, we also offer the option of submitting alternative material of rough equivalence to a position paper (e.g., an experience report or abridged implementation plan).

The workshop is on-site only; online participation will not be possible. In addition to submitting a position paper, participation in the workshop requires that at least one author of accepted position papers registers for the workshop and ECSCW2025.

Program

The workshop takes place on July 1. It is a half-day, on-site event with the following program. Each position paper has 10 minutes for presentation, followed by 10 minutes of discussion. All position papers are available in the workshop proceedings.

09:00-09:20 Welcome, chaired by Gunnar Ellingsen
09:20-12:00 Paper presentations, chaired by Tinja Lääveri
09:20 "Beyond Implementation: Exploring Patient Perspectives on the Electronic Health Record in Germany", by Stephan Krayter, Dennis Kirschsieper, and Claudia Müller
09:40 "The Impact of Electronic Health Records on Meaningful Work in Healthcare", by Sameer Bhattarai and Babak A. Farshchian
10:00 "Learning While Implementing a Large-Scale Health Information System", by Pieter J. Toussaint
10:20 "EHRs Today Are Not the Solution – Nurses Deserve Better", by Jiada Tu
10:40 Break
11:00 "Technostress in the Cooperative Use of Technology at a Danish Hospital", by Raluca Stana and Morten Hertzum
11:20 "Small and Unimportant?", by Kjersti Z. Fosse
11:40 "The Holy Collaboration Trinity of Health and Client Information System Development: End Users, IT Departments, and the Software Developers – Research Project Plan", by Tinja Lääveri, Susanna Martikainen, and Johanna Viitanen
12:00-12:40 Group discussion, chaired by Babak Farshchian
12:40-12:45 Wrap-up, chaired by Morten Hertzum

Organizers

Morten Hertzum

Roskilde University, Denmark

Gunnar Ellingsen

UiT - Arctic University of Norway

Tinja Lääveri

Aalto University, Finland

Babak Farshchian

NTNU, Norway

Contact us

For more information, please contact Morten Hertzum (mhz@ruc.dk).