BackgroundI am professor of digital technologies and welfare at Roskilde University, Denmark, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), benefits realization, information seeking, and health informatics.
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Current projects [All]DICO investigates digitalization competences for change agents in healthcare.
ITTF strengthens the capacity for green innovation in Danish and Swedish municipalities through the use of smart technologies.
REAL investigates the implementation of Epic's electronic health record in Mid-Norway.
eMM analyzes how clinicians use and wrestle with systems for electronic medication management.
Recent publications [All]Hertzum, M. (2025). Understanding Preference: A Meta-Analysis of User Studies. International Journal of Human-Computer Studies, 195, article 103408. [DOI]
Hertzum, M. (2024). Concurrent or Retrospective Thinking Aloud in Usability Tests? A Meta-Analytic Review. ACM Transactions on Computer-Human Interaction, 31(3), article 37. [DOI]