 Background
I am professor of information science at the University of Copenhagen, Denmark, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), information seeking, and healthcare informatics.
 Google Scholar profile
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 Department website
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 Current projects [All]
Health Platform analyzes, compares, and facilitates the implementation and use of the Epic electronic health record in Denmark and Norway.
Participation and Learning in Library Makerspaces contributes cases and designs that explore, evolve, and evaluate makerspaces in public libraries.
Information Systems for Service Design investigates service designers’ information behavior and information needs to support the design of systems for service designers.
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 Recent publications [All]
Hertzum, M., Manikas, M.I., and Torkilsheyggi, A. (2019). Grappling with the Future: The Messiness of Pilot Implementation in Information Systems Design. Health Informatics Journal, 25(2), 372-388. [DOI]
Hertzum, M., and Simonsen, J. (2019). How Is Professionals’ Information Seeking Shaped by Workplace Procedures? A Study of Healthcare Clinicians. Information Processing & Management, 56(3), 624-636. [DOI]
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