 Background
I am professor of information science at the Royal School of Library and Information Science, University of Copenhagen, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), information seeking, and healthcare informatics.
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 LinkedIn profile
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 Current projects
LabVis devises and evaluates more effective solutions for visualizing abnormal lab-test results for patients with chronic diseases.
Clinical Communication addresses clinicians' need for support in their interdepartmental communication by means of electronic whiteboards.
Effects-Driven IT Development investigates how the relationship between IT vendors and customers can be based on the specification and measurement of desired effects.
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 Recent publications
Hertzum, M. (2017). Collaborative Information Seeking and Expertise Seeking: Different Discourses about Similar Issues. Journal of Documentation, 73(5), 858-876. [DOI]
Hornbæk, K., and Hertzum, M. (2017). Technology Acceptance and User Experience: A Review of the Experiential Component in HCI. ACM Transactions on Computer-Human Interaction, 24(5), article 33. [DOI]
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