BackgroundI am professor of digital technologies and welfare at Roskilde University, Denmark, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), information seeking, and health informatics.
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Current projects [All]BioEffects implements and evaluates an AI tool for the improvement of fermentation processes in the food industry.
REAL investigates the implementation of Epic's electronic health record in Mid-Norway.
eMM analyzes how systems for electronic medication management are used in Norwegian healthcare.
Recent publications [All]Gyldenkærne, C., Hansen, J.U., Hertzum, M., and Mønsted, T. (2024). Innovation Tactics for Implementing an ML Application in Healthcare: A Long and Winding Road. International Journal of Human-Computer Studies, 181, article 103162. [DOI]
Hertzum, M., and Hornbæk, K. (2023). Frustration: Still a Common User Experience. ACM Transactions on Computer-Human Interaction, 30(3), article 42. [DOI]