Morten Hertzum
Department of Information Studies, University of Copenhagen


I am professor of information science at the University of Copenhagen, Denmark, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), information seeking, and healthcare informatics.


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Current projects

LabVis devises and evaluates more effective solutions for visualizing abnormal lab-test results for patients with chronic diseases.

Clinical Communication addresses clinicians' need for support in their interdepartmental communication by means of electronic whiteboards.

Effects-Driven IT Development investigates how the relationship between IT vendors and customers can be based on the specification and measurement of desired effects.

Recent publications

Hertzum, M. (2017). Collaborative Information Seeking and Expertise Seeking: Different Discourses about Similar Issues. Journal of Documentation, 73(5), 858-876. [DOI]

Hornbæk, K., and Hertzum, M. (2017). Technology Acceptance and User Experience: A Review of the Experiential Component in HCI. ACM Transactions on Computer-Human Interaction, 24(5), article 33. [DOI]