Morten Hertzum
Department of Information Studies, University of Copenhagen


I am professor of information science at the University of Copenhagen, Denmark, and have a PhD in computer science. My research interests are within human-computer interaction (HCI), computer supported cooperative work (CSCW), information seeking, and healthcare informatics.


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Google Scholar profile
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Current projects

Information Systems for Service Design investigates service designers’ information behavior and information needs to support the design of systems for service designers.

LabVis devises and evaluates more effective solutions for visualizing abnormal lab-test results for patients with chronic diseases.

Recent publications

Torkilsheyggi, A., and Hertzum, M. (2017). Incomplete by Design: A Study of a Design-in-Use Approach to Systems Implementation. Scandinavian Journal of Information Systems, 29(2), article 2. [URL]

Hornbæk, K., and Hertzum, M. (2017). Technology Acceptance and User Experience: A Review of the Experiential Component in HCI. ACM Transactions on Computer-Human Interaction, 24(5), article 33. [DOI]